SOUL FOOD

Store Policy

Privacy & Safety

1. Acknowledgement and acceptance of terms

Soul Food Spiritual Products is committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with our website.   By accessing the Soul Food Spiritual Products website, you acknowledge and fully understand Soul Food Spiritual Products Privacy Statement and freely consent to the information collection and use practices described in this Website Privacy Statement.

2. Participating Merchant Policies

Related services and offerings with links from this website, including vendor sites, have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website. Online merchants and others who participate in Soul Food Spiritual Products services are encouraged to participate in industry privacy initiatives and to take a responsible attitude towards consumer privacy.  However, since we do not have direct control over the policies or practices of participating merchants and other third parties, we are not responsible for the privacy practices or contents of those sites.  We recommend and encourage that you always review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with such parties. 

3. Personal Information

Visitors to our website can register to purchase services.  When you register, we will request some personal information such as name, address, email, telephone number, account number and other relevant information.  If you are purchasing a service, we will request financial information.  Any financial information we collect is used only to bill you for the services you purchased.  If you purchase by credit card, this information may be forwarded to your credit card provider. For other types of registrations, we will ask for the relevant information. You may also be asked to disclose personal information to us so that we can provide assistance and information to you. For example, such data may be warranted in order to provide online technical support and troubleshooting.

We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary including:

  • To fulfil your service requests for services.

  • To protect ourselves from liability,

  • To respond to legal process or comply with the law, or

  • In connection with a merger, acquisition, or liquidation of the company.

4. Changes to this Statement

Soul Food Spiritual Products has the discretion to occasionally update this privacy statement.  We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect.  Your continued use of the service constitutes your agreement to this privacy statement and any updates.

5. Contacting Us

If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please contact us 

Payment Methods

Credit Card Acquiring and Security

Credit card transactions will be acquired for Soul Food Spiritual Products via PayFast Payment Gateway Services who use the strictest forms of encryption.

Customer Details Separate from Card Details

Customer details will be stored by Soul Food Spiritual Products separately from card details which are entered by the customer on the PayFast Payment Gateway. For more detail on security and fraud prevention services visit the PayFast Payment Gateway website.

Merchant let country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. The transaction currency is South African Rand (ZAR).

Responsibility

Soul Food Spiritual Products takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

DISCLAIMER

It is our mission that all information on this website is as accurate and up to date as possible, and that all products promoted cause no harm to our customers or the environment. However, due to the possibility of human and technical error, Soul Food Spiritual Products accepts no responsibility for the accuracy or completeness of the information provided on the website. Neither do we accept responsibility for any adverse reactions that any of our products may cause. While we have taken every reasonable measure to ensure that the products promoted on this website are of the highest quality and safety, the recommendations on this site are not the advice of a medical practitioner. We, therefore, advise the consultation of a medical practitioner if there is ever any doubt as to the use of the products.